Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. 

ABOUT THE ROLE 

This fast-paced position will work with a team of internal licensing and credentialing coordinators that support employed and contracted behavioral health practitioners in obtaining and maintaining their licensure, prescriptive authority, clinical privileges, and payor enrollment. This is an excellent opportunity for an organized, problem-solving individual with experience and interest in medical affairs, behavioral health, and telemedicine. 

WHAT YOU’LL DO 

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals 
• Responsible party for internal/external communication accuracy, transparency, and timely delivery 
• Identify gaps in Medical Affairs processes and promote a solution-focused approach to problem-solving 
• Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of Array 
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively including workflows, escalations, and communication protocols 
• Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email and regular interpersonal communication 
• Other duties as assigned 

WHAT WE’RE LOOKING FOR 

• 1+ years’ experience with provider licensure, credentialing and/or enrollment standards 
• Ability to measure compliance and identify deficiencies in file documentation 
• Excellent written and spoken communication skills 
• Outstanding interpersonal relationship building 
• Ability to multitask, meet strict deadlines 
• Excellent organizational management skills 
• Comfortable working in a remote position, with a remote team 
• Excellent computer skills in a MS Windows environment including intermediate or better MS Excel skills 

POSITION LOGISTICS 

• 100% remote position 
• Required to have a private office space in home or elsewhere for confidentiality 
• Reports to the Director, Medical Affairs Implementations

COMPENSATION AND BENEFITS 

• The pay range for this role is $25 - $32 an hour. This information reflects the anticipated salary range for this position using current market data. The final offer will be determined based on an individual's skills, years of experience, education, capacity, licenses, and other job-related factors permitted by law. 
• Medical, dental, and vision insurance, employer paid life & long-term disability insurance, additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions 
• 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays 
• 401k